Please register a PREMIUM RENTA CAR membership for reservation. Please contact us in below.


Required Documents as a Foreign National

*We will photocopy the documents before the rental.

Required Documents

  • Passport
  • Credit Card
    *Credit cards are required for those who does not live in Japan or do not have a Japanese Driver's license.
  • International Driver's License (Based on the Geneva Convention on Road Traffic)

    *Driver's license issued in foreign country (County or region, which does not issue the international driver's license and has the driving license system equivalent to that of Japan (Currently 5 countries, Republic of Italy, Swiss Confederation, Federal Republic of Germany, French Republic, and Kingdom of Belgium, and 1 region, Taiwan. (Limited to the one with Japanese translation by those specified by the Cabinet Order.))

  • Other Necessary Documents

Picking Up a Vehicle (including Delivery)

Our English-speaking staff may not be always available.
Please note that customer service in English by phone or at store may not be always available.

1.Arrive at a store

2.Check the required documents such as your driver's license

*Present the following documents to our staff.

  • Passport
  • Credit Card
  • International Driver's License (based on the Geneva Convention on Road Traffic)
  • Other Necessary Documents

3.Confirm the contents and sign the Rental Agreement.

*Let us know if you would like to change the plan or request for optional materials.

3.Confirm the contents and sign the Rental Agreement.

4.Pay the fees

[At the time of Pick-Up]
ChargesCharges such as the net amount remaining after the reservation deposit is deducted from the basic charge, and optional charges ( Delivery/Collection charge, Wide Protection Plan, Indemnity protection plan) may be made.
In case the Reservation Deposit is paid in advance by credit card, the amount may be changed or canceled, and charges such as the basic charge, and optional charge ( Delivery/Collection charge, Wide Protection Plan, Indemnity protection plan) may be paid.

5.After reviewing "the Vehicle Check Sheet" for scratches, mileage, or gasoline, sign the sheet for rental.

*Please make sure to inspect the scratches on the vehicle together with the staff.
*You will be responsible for any scratches found upon your return that have not been recorded at the time of the above inspection.

6.Listen to the explanation

*Our staff will explain to you about how to operate and fuel the vehicle.

7.Rental Procedure Complete

  • Receive the key for the vehicle from the staff.
  • Drive the vehicle to the traffic road guided by the staff.

Returning the Vehicle (including Pickup)

1.Fill the tank before you return the rented vehicle.

*Please return the rented vehicle with full tank.
Please refuel at the nearest gas station before returning.
If you cannot fill the tank before you return, there will be an extra charge depending on the mileage.
The calculation policy for the fuel charge will be based on the mileage, so the fuel charge will be higher than the market price.

*There are two kinds of gasoline other than the diesel oil in Japan: regular gasoline and high-octane gasoline (premium gasoline).
For all vehicles that we offer, we ask you to fill the tank with the high-octane gasoline (also known as "high oku" in Japan).


*Park the rented vehicle at a safe place that doesn't block passage through and hand the key over to the staff.

3.After reviewing "the Vehicle Check Sheet" for scratches, mileage, or gasoline, sign the sheet for return.

*Please wait inside the store while the returned vehicle is been inspected.
*Please be sure to report any accident or penalty if you have any.

4.Pay the additional charges, if any


Traffic Rules in Japan (Important Basic Rules)

Keep Left

*All vehicles must drive on the left side of the road.

Safety Seat for Children

*Children under the age 6 must be seated on child safety seats.

Fasten Seatbelt for All Seats

*By Japanese law, all drivers must use the safety belt on expressways.

No Cell Phone while Driving

*Stop the vehicle at a secure location to use the cell phone.

Speed Limit

*Typical speed limits are 80km/h to 100km/h on expressways and 30km/h to 60km/h on local roads.

*Traffic enforcement in Japan is very strict. Though local roads and expressways have the traffic enforcement camera (speed camera) installed, there are other ways that the police enforces the traffic regulations such as checkpoints, police motorcycles and patrol cars. The police not only uses the usual police car which is obvious to see, but also some special cars called "undercover patrol cars" that are disguised in luxurious cars such as LEXUS or Porsche.

Illegal Parking

*The traffic signs shown on the right mean "No Parking".
*Do not park the vehicle around that area.

  • No Parking
  • No Parking or Stopping

*Illegal parking is a very serious problem in Japan. In addition to the police, parking inspectors in green uniform crack down on the illegal parking. They will put the sticker (shown on the right) on your vehicle, even when you leave your car just for a minute.

The sticker shown on the right means that you parked your vehicle at a prohibited area. If you see it put on your vehicle, please complete the following procedures.

Go to the police station and pay fines.
Get a receipt from the police officer and show it to us upon your return.

●If you fail to complete this procedure, you will be charged with JPY 50,000 as penalty when returning the rented vehicle.

Traffic Rules in Japan (Important Basic Rules)

Speed Limit


No Parking or Stopping

No Entry for Vehicles

Height Limit

One Way Traffic

No U-Turns

No Vehicles Crossing

No Over-Taking from the Right

No Parking or Stopping between 8:00-20:00


No Parking

ETC (Electronic Toll Collection System)

[The ETC] stands for Electronic Toll Collection System, and it is the wireless toll system used on Japanese expressways.
With it, you can breeze through collection points, and the toll is automatically charged to your account without stopping at a toll booth.

There are three lanes for the [the General Lane], [ETC/General Lane], and [ETC Lane].
If you do not meet the condition below (if you do not have a ETC card), please pass through the General Lane or ETC/General Lane.

  • 一般 General lane
  • ETC・一般 ETC Lane/General lane
  • ETC専用 ETC Lane

To pass through the ETC Lane

*You need to provide following items to use ETC lane at highways.

  • ETC Device *The ETC device is installed in all the vehicles we offer.
  • ETC Card

*The ETC card is issued by credit card company, and it can be issued for Japanese residents only.
*Please do not insert your credit card to the ETC device, for the ETC lane will not work even if you do so.