Home > RESERVATION CANCELLATION
Please register a PREMIUM RENTA CAR membership for reservation. Please contact us in below.
*Your reservation will be automatically cancelled if you don't contact us after more than one hour of your scheduled pickup time.
*The cancellation made after 8 pm will be treated as the one made on the following day.
*By policy, you cannot change (cancel) your reservation more than two times once it is made.
*Please note that you will be charged the full amount of your rental should you cancel your reservation after changing it for two times regardless of the reservation date.
|In business hours 7days - ago||free|
|In business hours 3 - 6 days ago||20 % of basic charge|
|In business hours 2 - 1 days ago||30 % of basic charge|
|The day||50 % of basic charge|
When the cancellation fee is processed, we cannot refund the reservation deposit.
When the cancellation fee is processed, we will offset the reservation deposit (20% of the rental fee) as a reservation cancellation fee. If there is a difference in the amounts, payment methods shall be as follows:
･ When the reservation deposit is paid by credit card........Payments can be made with the same credit card.
･ When the reservation deposit is paid by cash at walk-in..........Please pay by cash at the store, or we shall settle the payment by asking for credit card information.
･ When the reservation deposit is paid by a bank transfer..............Please pay through a bank transfer, or we shall settle the payment by asking for credit card information. (Walk-in Payment with cash is also available).